Penny Lane Surgery

 A Welcome Message From The Practice Doctors and Staff

Opening times: 8.00am - 6.30pm by telephone or 8.30am-6.00pm at reception.

A warm welcome to our website which we aim to develop as a key resource and reference point for all our patients.

We value our long-standing reputation which has been characterised by many of our patients in describing us as a "warm, welcoming and caring practice."

Please see below for surgery opening times but please remember our website is open 24hrs every day of the year.

The surgery's opening times are as follows

Monday (OA)*

8.00am-6.30pm by telephone.

Doors open between 8.30am-6.00pm


8.00am-6.30pm by telephone. 

Doors open between 8.30am-6.00pm

Wednesday (OA)*

8.00am-6.30pm by telephone.

Doors open between 8.30am-6.00pm


8.00am-6.30pm by telephone.

Doors open between 8.30am - 6.00pm

Friday (OA)*

8.00am-6.30pm by telephone. 

Doors open between 8.30am - 6.00pm

Saturday Closed  
Sunday Closed  

*OA = Open Access morning surgery - Patients that arrive before 10 will be seen by a GP.

Please Note: We are closed between 12.30pm-1pm each day. You can still contact us via telephone in an emergency during this time. 

Please remember our Doctors are busy and for that reason as well to minimise any risk to patient safety each consultation can only deal with a maximum of one issue per patient.

Accessing Doctors:

Open Access:

Every Monday, Wednesday and Friday Morning we offer open access surgeries. Reception opens at 8.30am and any patient who arrives in the surgery before 10am will be seen by a doctor working that morning.

On arrival patients are given a time for their appointment and they can then choose to either wait in the surgery or leave and come back in time for their appointment

Please note we are unable to offer patients their choice of Doctor at these sessions.

Booking Appointments with a GP: 

Patients can pre-book an appointment to see a GP in advance. Our appointments become available daily on a rolling 14 day basis.

Did you know you can book your appointment online?

Using online services makes it more convenient for people at our practice, as there’s no need to make a phone call or visit us. Computer, smartphone or tablet users can make or cancel an appointment at a time that suits them, even when the practice is closed.

If you are not already registered for GP online services please let a member of the practice team know you would like to use this service.

Nurse Appointments:

Patients can see a Practice Nurse by pre-booking an appointment in advance.

What to do when we are closed



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Contact Us

Penny Lane Surgery
7 Smithdown Place
L15 9EH

Tel: 0151 733 2800/6565
Fax: 0151 734 3418

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