Penny Lane Surgery
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Repeat prescription requests

It is practice policy that we must have 48 hours notice for repeat prescription requests.
Patients should request scripts at least two working days in advance of when the medication is needed.

Patients must be informed that prescriptions handed in on Friday will not be ready until Tuesday due to staff not being here at the weekend.

Ordering Medication:

Online Access

Patient can order repeat medication online using "patient online access".

 http://www.pennylanesurgery.nhs.uk/patient-information/PatientOnlineAccess.aspx

You can now also request your repeat medication online by clicking here

The tick-slip

The computer-generated right-hand-side of the script can be used to order the prescription, the patient ticking the boxes of all the items required. If no boxes are ticked, the patient should be contacted to confirm which items are required, before the script is generated

Telephone

Prescription requests will not be accepted over the telephone due to safety issues.

Post

Patients can send a SAE with their prescription request and a printed prescription will be forwarded to them via post.

EPS (electronic prescription service)

Penny Lane Surgery is now live with the EPS (Electronic Prescribing Service) for further information please select from the below links:

EPS Poster                 EPS Patient Leaflet