Penny Lane Surgery
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Repeat prescription requests

It is practice policy that we must have 48 hours notice for repeat prescription requests.
Patients should request scripts at least two working days in advance of when the medication is needed.

Ordered on:                   Ready to collect:

Monday                           Wednesday

Tuesday                           Thursday

Wednesday                      Friday

Thursday                          Monday

Friday                              Tuesday

Ordering Medication:

There are a number of ways to order your medication (see below for further information);

1. Via this website

2. By signing up for an "online access" account which will also give you access to some of your medical records and allow you to book and cancel your routine appointments online.

3. In person at reception

4. Via post

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1. Website

Patients can order medication directly by following the below link;

request your repeat medication online by clicking here
2. Online Access:

Patient can order repeat medication online using "patient online access".

 http://www.pennylanesurgery.nhs.uk/patient-information/PatientOnlineAccess.aspx

3. The tick-slip

The computer-generated right-hand-side of the script can be used to order the prescription, the patient ticking the boxes of all the items required. If no boxes are ticked, the patient should be contacted to confirm which items are required, before the script is generated

4. Post

Patients can send a SAE with their prescription request and a printed prescription will be forwarded to them via post.

Telephone

Prescription requests will not be accepted over the telephone due to safety issues.

Patient Notice - Changes to Repeat Prescription Ordering

The NHS in Liverpool is making a change to how repeat prescriptions can be ordered.

From summer 2018 patients in Liverpool will no longer be able to use a third party, such as a high street or internet pharmacy to order repeat prescriptions on their behalf.

Instead patients will need to order repeat prescriptions direct from their GP themselves – either in person at their practice, via GP online services, or by post.

A letter and information leaflet explaining this change in more detail is being sent to all patients who may be affected by this change. This information is also available in a range of other languages and formats here.

If you have any questions or concerns about this change, please speak to a member of our practice staff for further help and advice.

EPS (electronic prescription service)

Penny Lane Surgery is now live with the EPS (Electronic Prescribing Service) for further information please select from the below links:

EPS Poster                 EPS Patient Leaflet