Patient Services

Patient Information And Resources

Accessing your GP

Open Access

Every Monday, Wednesday and Friday Morning we offer open access surgeries.  This means that any patient who arrives in the surgery before 10am will be seen by a doctor working that morning.

On arrival patients are given a time for their appointment and can chose to either wait in the surgery or leave and come back in time for their appointment.

Please note we are unable to offer patients the choice of Doctor at these sessions.

Booking Appointments with Doctors

Pre-bookable appointments can be booked up to two weeks in advance. Patients are able to choose which GP they wish to see in a pre-bookable appointment.

Our appointments become available daily on a rolling 14 days basis.

What to do when we are closed

You can contact the NHS 111 service by dialling 111 from your telephone or searching for 111 online if you are using the internet. The NHS 111 service will provide you with any necessary care that you may need if your GP surgery is closed.


For you convenience we offer useful documents for downdloading.

pdf logo Statutory Sick Pay form (opens in in a new window)


Named Accountable General Practitioner

Upon registration with the surgery all patients will have been allocated a 'Named Accountable GP'. This is purely an administrative procedure and does not affect your care at the surgery in any way. All patients are welcome to see the GP of their choice, there is no obligation for a GP to see a patient on the basis that they are their named GP.

If you are unsure of your Named Accountable GP and wish to find out please call into the surgery or contact us by telephone to enquire.

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Contact Us

Penny Lane Surgery
7 Smithdown Place
L15 9EH
Tel: 0151 733 2800/6565
Fax: 0151 734 3418