Accessing NHS Care In Liverpool

The below patient information booklet provides information on how to access key NHS services in Liverpool, for use by patients who may face language and/or cultural barriers to doing so – such as international students, asylum seekers, refugees, and those with communication difficulties.

The booklet explains how and when to use services, including:

  • GP practices
  • Pharmacies
  • Walk-in Centres
  • NHS 111
  • Dental Care
  • Hospital A&E Departments
  • Mental health support
  • Sexual health

The booklet is available below in English and 30 of the most commonly spoken languages in Liverpool, as well as British Sign Language (BSL) and Easy Read. We have printed versions of this booklet available in surgery (on the leaflet holder in the vestibule).

Patient information booklet

Surgery Image

Contact Us

Penny Lane Surgery
7 Smithdown Place
Liverpool
Merseyside
L15 9EH
Tel: 0151 733 2800/6565
Fax: 0151 734 3418