Community Pharmacy Service

We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.

If your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice.

This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.

Community pharmacists have already successfully seen thousands of patients for a consultation for a minor illness, following a call to NHS 111. This new way of arranging consultations with the pharmacist by a GP practice, has been successfully piloted around the county.

  • Acne, spots or pimples
  • Blister
  • Cold sore
  • Cold (without cough or fever)
  • Constipation
  • Conjunctivitis or sticky eye
  • Corns or calluses on your foot
  • UTI (females aged 16-64 only)
  • Diarrhoea or tummy bug
  • Dry, sore or watery eyes
  • Ear ache (aged 3+ only)
  • Ear wax or blocked ear (aged 6+ only)
  • Eczema / dry skin
  • Eyelid problems
  • Flu symptoms
  • Hair loss in men 
  • Hay fever
  • Headache or migraine
  • Heartburn
  • Indigestion
  • Infant colic
  • Insect bites / stings
  • Mouth ulcers
  • Nappy rash
  • Piles
  • Scratch or graze
  • Sinusitis
  • Skin rash (aged 1+ only)
  • Sleep problems
  • Sore throat
  • Teething in babies
  • Threadworm
  • Thrush (oral)
  • Vaginal discharge / itch / thrush
  • Warts or verrucae


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Contact Us

Penny Lane Surgery
7 Smithdown Place
L15 9EH
Tel: 0151 733 2800/6565
Fax: 0151 734 3418