Patient Suggestions

You asked:

"I would like the number not to be withheld when a GP contacts me for a telephone consultation".

We said:

"Due to the increase in patient telephone calls, our clinical staff often use mobile telephones to contact patients. We withhold the number to ensure patients do not try to contact us on these mobile telephones as they are not monitored in the same way our main telephone line is".

You asked:

"I would like to be able to see a GP face to face when I want to , not just when the GP feels I need to"

We said:

"We have changed our appointment system and patients can now choose to book a face to face or telephone appointment".

Surgery Image

Contact Us

Penny Lane Surgery
7 Smithdown Place
Liverpool
Merseyside
L15 9EH
Tel: 0151 733 2800/6565
Fax: 0151 734 3418