Friends and Family Test

Have you completed our friends and family test yet?

We'd like your views on the service we provide. Please click the link below to give us your views.

https://www.surveymonkey.co.uk/r/D37FSSS

June 2024  Friends and Family Test Results:

- 94% of patients surveyed would be extremely likely to recommend us to friends and family

 

These are some of the reasons patients say that gave us these answers in the past month;

  • Reception staff are lovely and helpful, all the doctors are fab and kind and give you care and attention. Also the refurb is great, feels welcome and clean and bright! First time I came in after the change I walked out because I thought I'd walked into the wrong place!
  • Everyone very polite.
  • Fantastic service, excellent consultation with lots of reassurance, effective action and long term advice. Welcoming and a real sense of interest and encouragement to come back if required.
  • Appointment on time, friendly staff, efficiency service.
  • Was seen within a day of filling out a patches online form.
  • Staff are always pleasant and very helpful.
  • Very thorough examinations and explanations and not felt rushed out.
  • Everything from my initial telephone call to the consultation was conducted in a professional, kind and courteous manner.