Have you completed our friends and family test yet?

We'd like your views on the service we provide. Please click the link below to give us your views.

https://www.surveymonkey.co.uk/r/D37FSSS

January 2023 Friends and Family Test Results:

- 98% of patients surveyed would be extremely likely to recommend us to friends and family

These are some of the reasons patients say that gave us these answers in the past month;

• I went to see the nurse and she was so lovely explained everything to me about my blood results.
• Everything ran smoothly-telephone consultation followed by calling me in and referring me to hospital on same day. How it should work.
• Prompt, attentive, efficient, friendly service.
• Been with penny Lane since 1984 and they have always treated me well
• I was seen quickly and the doctor listened carefully and explained everything. I was given options about medication.
• Got appointment straight away, no waiting time in surgery. Doctor was polite, friendly and made me feel listened to.