Friends and Family Test

Have you completed our friends and family test yet?

We'd like your views on the service we provide. Please click the link below to give us your views.

January 2023 Friends and Family Test Results:

- 98% of patients surveyed would be extremely likely to recommend us to friends and family


These are some of the reasons patients say that gave us these answers in the past month;

  • I went to see the nurse and she was so lovely explained everything to me about my blood results.
  • Everything ran smoothly-telephone consultation followed by calling me in and referring me to hospital on same day. How it should work.
  • Prompt, attentive, efficient, friendly service.
  • Been with penny Lane since 1984 and they have always treated me well
  • I was seen quickly and the doctor listened carefully and explained everything. I was given options about medication.
  • Got appointment straight away, no waiting time in surgery. Doctor was polite, friendly and made me feel listened to.