A Welcome Message From The Practice Doctors and Staff

Opening times:   Telephone lines 8am – 6.30pm

                              Doors open 8am – 6pm

Welcome to our practice website!

If you need medical advice or treatment, please ring us on 0151 733 2800 or complete an e-consultation on our website.

Making an appointment

Appointments can only be booked on the day. The morning appointments are available from 8am and the afternoon appointments from 1pm.

You will be asked to provide some brief information about your healthcare to a member of our team on the telephone or in person at our reception desk. You will be given the option of a telephone consultation or face to face appointment with a member of our clinical team that day.


For routine or non-urgent issues, you can also contact us online at any time by filling out an e-consultation form. We will respond to you as soon as possible, usually within two working days.

Visiting the surgery

For a face-to-face appointment, we have a range of COVID-19 safety measures in place,  including regular cleaning of all patient areas. You will also be asked to ensure you wear a face covering to your appointment.

If you have a disability or condition which means you cannot wear a face covering or cannot communicate with someone else who is wearing a face mask, or if you require any other adjustments before your appointment, please let us know.

Evenings and weekends

If you need urgent help or advice, particularly during the evenings and weekends when our practice is closed, please contact NHS 111. This service is available 24 hours a day, 7 days a week at 111.nhs.uk or by dialling 111.

NHS 111 is staffed by fully trained advisors and clinicians who can provide over the phone advice and can arrange face to face appointments with an out of hours GP, at a local walk-in centre, or a local hospital A&E department if required.


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Contact Us

Penny Lane Surgery
7 Smithdown Place
L15 9EH
Tel: 0151 733 2800/6565
Fax: 0151 734 3418