Book or change an appointment
Last Updated: Thursday, 12 December 2024About PATCHS
PATCHS is an online service that allows you to quickly and easily access GP services. Answer a few simple questions and PATCHS will get you the help you need. PATCHS is only available during surgery hours.
Urgent Same day appointment:
- Request an appointment via telephone on 0151 733 2800 (morning appointments are available to book at 8am and afternoon appointments are available to book at 1pm)
Routine Appointment:
About your appointment
When you contact us, we may offer you a consultation:
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By phone
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Face to face at the surgery
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On a video call
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By online consultation (PATCHS)
Appointments by phone, video call or online consultation can be more flexible. This means the doctor or nurse can help you sooner. Read more about our appointment triage system.
Important: if you have to cancel your appointment
Please tell us if you need to cancel your appointment and give us as much notice as possible. This means we can offer your appointment to another patient.
How to cancel your appointment
You can cancel any appointment by using the NHS App. You can also call the surgery to tell us on 0151 733 2800
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to see. We will do our best to organise that but it won't always be possible.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face or video call.
- If you need an interpreter
- If you have any other access or communication needs