Appointment triage system
Last Updated: Monday, 29 September 2025Routine GP Appointments:
If your problem is NOT URGENT, you can request an appointment online using PATCHS, which is available via our website home page. This enables you to complete one of several different questionnaires appropriate to your symptoms or condition.
Using PATCHS is simple to use and contains extensive self-help and signposting resources.
Urgent GP Appointments
Please contact us via telephone or in person at reception at 8am for an urgent morning appointment or 1pm for an urgent afternoon appointment.
Our on-call doctor will be evaluating the information given to our reception team, who will take some basic details from you and ensure that you are available to attend for a same day appointment at the time allocated.
In order to run this service efficiently, where appropriate, we will be using text messages to contact patients with the details of their appointment. For those without mobile phones, you will be contacted back by a member of staff with the details.
To ensure safe practice at all times, as safety is our greatest priority, the GP may suggest that certain conditions may be more suitably dealt with the following day or a later time. You will be informed of an appropriate appointment as required.